Episode 31: The Need for Decent Apologies

Apologies are strange things. Either you don't get enough of them or you're overwhelmed with them, making them virtually meaningless.

There have been all too many apologies lately. But do they really do anything? What goes into a good one, and why it's so important. We explore this and a little more in the latest episode of The Full Monty.

For reference, here are some recent apology ads from:

• Facebook
• Uber
• Wells Fargo

Disclosure: we recorded this episode last week, long before a certain entertainer tweeted something that got her fired this week.

Download now (4.2 MB, 8:54)

  
Video Version 

Credits

Some music is on a royalty-free license from Pond5.com.

"Grave Blow" by Kevin MacLeod is licensed under a Creative Commons Attribution license
Source: http://incompetech.com/music/royalty-free/index.html?isrc=USUAN1100402
Artist: http://incompetech.com/
Theme song: "Heroes United" by ScoreStudio.

Image credit: more fun with Sorry by Erin Kohlenberg (Flickr)

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