The Full Monty — July 25, 2016
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Summary: Digital disruption may shake up the C-suite; visual and video continue to be forces of marketing nature; Facebook's 10-year plan; Twitter bans a troll for life; Verizon asks Yahoo if it can hear them now; how a viral video led to a $1 billion takeover; Airbnb gets former mayors and an attorney general; a human is the new bot at the NYPL; how marketers are using VR and AR; programmatic ads coming to Spotify; thinking differently about B2B content marketing; hacking the car; philosophy in comics; The Full Monty goes audio; plus our trivia challenge, podcast pick, a limerick and more.
Virtually everything you need in business intelligence. If you’re on Flipboard, you can get these links — and those that didn't make the cut for publication — by subscribing to The Full Monty Magazine at smonty.co/fullmontymag.
Join Me
- On July 26, I'll be speaking at the 12th Public Relations and Communications Summit, hosted by ExL Events at Pfizer Headquarters in New York City. Use my code C769SPK and receive a 15 percent discount.
- Planning further ahead, I'll be keynoting at Brand ManageCamp in in September and Pubcon in October in Las Vegas.
Industry
- Digital disruption is coming. Are your executives ready? According to a global study, the C-suite is woefully underprepared. They're particularly lacking in technical savvy and need to invest in ongoing innovation.
- Does your CEO understand your social strategy? If not, you don't have one. If you'd like to get their attention, there are ways to speak their language and validate your approach.
- A new report from Forrester Research says that CMOs are taking on a more strategic role within their organizations, gaining responsibility for a wider array of profit and operations targets and capturing a greater influence in the brand experience. Let's hope they tie this strategy experience together with the need for more innovation in the first story above.
- Design and technology company Monotype is acquiring Olapic, a startup that helps brands promote themselves with user-generated photos. Another notch in the belt of visual communications.
- The Financial Times is blocking ad blockers in a unique way: it is blocking certain words in its stories. We're likely to see additional creative ways to outsmart ad blockers int he future.
- The New York Times established T Brand Studio 2 1/2 years ago as a way to help agencies adopt and develop creative digital storytelling methods for ads. It was so successful that they're turning T Brand Studio into an full-fledged agency of its own. The Times set a goal of doubling its digital revenue to $800 million by 2020, and this is one of the ways it plans to get there.
- Viacom Lab is experimenting with new technology to engage viewers. The strategy is that every execution must be fan-centric or it isn't considered. Given the wide range of media properties under the Viacom umbrella, there could be some creative and highly scalable results.
- Clinton assembled a team of Silicon Valley stars; Donald Trump has Twitter. Hillary Clinton's chief technology officer has assembled a team of more than 50 engineers and developers who left lucrative careers at places like Google, Facebook, and Twitter. The difference between the two campaigns is stark. We'll see which is more effective in November.
- Walt Mossberg says "We've reached peak app," and has deleted half of his iPhone apps. Should you?
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Platforms
Facebook / Instagram
- In an exclusive with The Verge, Mark Zuckerberg lays out the plans for Facebook 2026: basic connectivity, bots, AI, AR, VR, and the test flight of its Internet drone.
- Messenger now has a billion active users — Facebook's third app to reach that milestone. Don't mess with Messenger. It's a powerhouse of Facebook and it demonstrates the importance of messaging apps.
- Last month, we reported that Facebook wasy paying celebrities and influencers to use its Live video feature. Now Facebook is setting aside $2.2 million to pay YouTube and Vine stars to use Live video. Video is the future, and Facebook is betting on it.
- Speaking of which, you can now stream up to four hours of Live video at once, along with being able to hide those annoying comments and reactions. Of particular interest for broadcast entities.
- Instagram's new Business Tools give you the opportunity to create a business profile, look at audience insights, and promote content specifically to audiences that you choose. Stay tuned for the rollout in the months ahead.
Twitter / Periscope / Vine
- Ahead of Twitter's quarterly earnings call, eMarketer estimates the growth of the user base at 10.9%.
- Taking some of the mystery out of the process, Twitter will allow anyone to apply for a verified account. However, the company says "an account may be verified if it is determined to be of public interest." Whatever that means.
- Milo Yiannopoulos, a conservative troll known as @nero, has been banned from Twitter for life, due to his unrelenting attacks on various individuals on Twitter. His account had been suspended twice previously, and he overdid it this time with racist remarks directed at a cast member of the new Ghostbusters movie.
- Related: a former Google employee is creating a hate-free social network that is based on civility and respect. Can it work? Not during an election year.
Snapchat
- Snapchat is working on real-world image recognition that would allow related filters, ads and coupons automatically to be applied to them.
Yahoo
- Verizon is set to buy Yahoo's core business for $5 billion. It's hard to believe that Yahoo was once valued at $125 billion. Can you hear me now?
- Yahoo promised "not to screw it up" with its acquisition of Tumblr. With another $482 million write-down, it has now written down $710 million of the $1.1 billion transaction.
- Whatever happens, please save Flickr. Flickr is one of the few acquisitions that didn't suffer from the Yahoo reverse Midas touch.
Microsoft / LinkedIn
- The company introduced Microsoft Stream, a new business video service that democratizes access to and discovery of video at work. The future is video.
Trivia question: What unique branding tool did Hillary Clinton's campaign release last week?*
Collaborative / Autonomous Economy
- Unilever acquired upstart Dollar Shave Club for $1 billion in an effort to better compete against Procter and Gamble's Gillette brand. It's Dollar Shave Club and the Disruption of Everything. The implications of this go far beyond the competition: fewer Gillette razors also mean less TV advertising and no margin to be made for retailers, who themselves are big advertisers.
- You too can create a business and sell it for a billion dollars, thanks in part to a viral video.
- While we're on the subject of disrpution, it's a good time to stop and read about why marketers need to understand what blockchain is. Privacy, secure transactions, automation: marketing will be run on blockchain technology.
Transportation
- Uber's momentum is palpable, having reached two billion rides just six months after reaching one billion rides. Remind us about Uber's profitability again?
- Uber is losing $1 billion a year in China. Intentionally. Investors think Uber is fighting a losing battle against Chinese competitor Didi Chuxing.
Lodging
- Airbnb has formed an adivosry council of former mayors: from Houston, Philadelphia, Rome, and Adelaide, Australia. It hopes to add more mayors, especially from Asia, Latin America, and other regions. That's one way of being more successful with regulations and laws at the local level.
- Former attorney general Eric Holder is joining Airbnb to help end a racial discrimination problem with hosts.
- In the Mission district of San Francisco, locals are Airbnb shaming hosts that they say are to blame for the growing gentrification and unaffordability of the area. They're posting flyers with the names and images of hosts.
Autonomous Vehicles
- Elon Musk's master plan, Phase II, is electric trucks and solar-powered vehicles. We're hoping for a wind-powered car too. Make it amphibious and we'll have our summer taken care of.
AI/Bots
- The New York Public Library has a human Google service: call (917) ASK NYPL and a live librarian will try to answer your question using 120 years of digital archives. Are there dead librarians that can do this?
- Google is using machine learning to make digital comic books easier to read with its Bubble Zoom technology.
Virtual Reality / Audio
Virtual / Augmented Reality
- Only 7% of game developers were working on augmented reality in 2014; in 2015, that number grew to 20%. The article cites Pokemon GO as the reason for the growth — which is patently false, since the game has been out just a few weeks. But it will likely have a positive effect in the year ahead.
- ZipCar is using Pokemon GO to introduce people to its service: for one day only, it offered free rides to Pokemon players in Boston. Smart integration of a service with the game.
- Pokemon GO has caused people to crash cars, find dead bodies and become mugging victims. But what's Congress concerned with? That the game uses too much data (according to them). Maybe they could turn their attention to YouTube and Netflix instead.
- A look at how marketers are using VR and AR.
- What are the game design considerations for creating a VR experience that will be compelling for not only the primary player, but also the spectators who may be watching it on a livestream?
Audio
- Now Americans will have the benefit of the hearing the Beeb with the BBC iPlayer radio app being released in the US.
- NPR isn't promoting its podcasts on the radio. However, its digital presence NPR One and the show Invisibilia are cross-promoting each other and Invisibilia is using NPR One as the home for extra content.
- Apple Music is getting serious about matching music — something it was under fire for botching — as it begins to roll out iTunes Match.
- Spotify is starting programmatic ad buying, which lets advertisers target its 70 million nonpaying users by age, gender, genres, and playlists globally.
- And French music subscription service Deezer is coming to the US amid a crowded field.
- Program of the Week. This week's recommendation is Behind the Numbers, a freewheeling conversation from eMarketer about digital media and marketing, and how digital is transforming business—and even life. Do you have a program to recommend? Add yours to our Google Sheet: smonty.co/yourpodcasts
- Reminder: The Full Monty show will be launching very soon.
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Content / Customer Experience / Influencer Marketing
- Looking to improve your video marketing efforts? Start by focusing on feelings, drivers, targeting and distribution.
- You'll also want to read up on four proven ways to maximize the value of your video marketing.
- Is your content what consumers really want? Time for a reality check.
- If you're in B2B marketing, it's so hard to find content, right? Wrong! Gini Dietrich has many concepts and tactics to help you think differently about B2B marketing.
- For customer acquisition and retention, email marketing wins in both categories. It may seem old school, but it works.
Privacy / Security / Legal
- With so much attention on the connected car and autonomous driving, car-hacking has the industry's highest level of attention.
- Not convinced? Here's how hackers use laptops to steal cars.
- There's a huge security bug in iPhones currently. Update your software to iOS 9.3.3immediately.
- The Electronic Frontier Foundation filed a lawsuit challenging a provision of the Digital Millennium Copyright Act, alleging that security researchers are restricted from doing their jobs.
- New technology for blocking smart phones at concerts is in the works.
Measurement / Metrics / Data
- An enterprising reporter rewrote some of the lyrics to Paul Simon's classic "50 Ways to Leave Your Lover" to develop 50 ways to measure your analytics. Effective tactics, but boy, she doesn't have a grasp of meter. The great irony is that her first name is Melody.
"The problem is all inside your figures," she said to me.
"The answer is easy if you think more than numerically.
I'd like to help you in your struggle to count your impact perfectly.
There must be (at least) 50 ways to measure success for a news article."
- The most important part of a data-driven marketing effort is personalization. While it comes easily for email marketing, it's not quite so simple for web content.
* Answer to the trivia question above:
- Hillary Clinton's campaign released Trump Yourself, which connects your Facebook account with some of the more outré things that Donald Trump has said over the course of the campaign. See how his insults apply to people like you.
When You Have the Time: Essential Watching / Listening / Reading
- This will melt your brain. In the face of increasing complexity, experts are ever more likely to be taken by surprise when systems behave in unpredictable and unexpected ways. The World Depends on Technology that No One Understands.
- Dave Delaney lightens the mood and enlightens us with 50 Life Lessons from Comedians in his takeaways from reading Sick in the Head: Conversations About Life and Comedy by Judd Apatow.
- You've probably been a fan of Calvin and Hobbes at one point. Did you know that the erstwhile comic strip about the boy and his stuffed tiger is actually great literature. An example of the best books changing with us as we age.
[caption id="" align="alignnone" width="600.0"] Source: Wikipedia[/caption]
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Image credits: The Miriam and Ira D. Wallach Division of Art, Prints and Photographs: Print Collection, The New York Public Library. Calvin and Hobbes
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