Monday, November 12, 2018

Breathe — November 12, 2018

Humanity beats technology (until it doesn't); A.I. isn't magic dust for your business; the variations in ethics of self-driving cars around the world; tech consultants are putting ad agencies on notice; why virality is less effective than word of mouth; Amazon's slow-growth grocery strategy has sparked competition; Yelp is yelping; Twitter and Facebook continue to battle trolls and suspect accounts; the cord-cutting continues, with 1.1 million households dumping cable in Q2; strong areas of growth ahead for podcasting; companies may be held to account for data privacy violations, and agency executives may be on the hook; mo data, mo problems; food innovation origins; tips on being well-liked and irresistible; plus the podcast pick of the week and so much more in the Breathe edition of The Full Monty for the week of November 12, 2018.

The Full Monty makes you smarter faster, by curating the essential business intelligence every week. Links are below with commentary in italics. Please sign up for our email updates to make sure you don't miss a thing. And check out The Full Monty on Flipboard.


Top Story
Speaking Engagements
Artificial Intelligence / Autonomous
Communications / Marketing / Business Strategy
Retail Apocalypse
Privacy / Security / Regulatory
Measurement / Analytics / Data
Mental Nourishment


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Top Story

To-do lists, apps, pop-up notifications, reminders, calendars...the list goes on and on. We have scores of tools at our disposal to make life easier and less cluttered.

We use technology to help segment our lives, follow news and sports, give us weather predictions, play fantasy football, browse through friends' photos, share memes, have debates...

But technology doesn't solve our problems. It has given us additional problems to address, such as how to stop wasting time on the Internet.

Instead, how about stepping away from or putting away the screen? We might just observe something. Or reconnect more deeply with a loved one. Or learn a little patience along the way.

Breathe. Smell the flowers. Enjoy each other. It's something technology can't do or help you to do.

About this week's image: On May 12, 1863, in the company of the journalist and explorer Fitz Hugh Ludlow, Albert Bierstadt departed on his second trip to the West. They camped in the Yosemite Valley, where Bierstadt captured a number of scenes of natural beauty. This painting depicts the huge jagged naturally occurring peaks that dwarf the figures in the foreground. Once again, nature towers over man.

Speaking Engagements

Always looking for recommendations for venues to share my stories. I connect our digital selves with classical influences, pointing out the universal human truths that can unlock the secret of retaining and growing customer relationshipsFeel free to contact me to discuss speaking to your organization or at an event you've been to recently where you think I might stand out.
  • IDEA: if you're looking to save some of your training and development budget and don't feel like sending multiple members of your team to a conference (high prices, time away from the office, questionable content), I've got an option for you: bring me in for a roundtable experience with your team for an hour or a half day.

Artificial Intelligence / Autonomous

The latest in AI, machine learning, bots, and blockchain, mobility, and autonomous everything.
Aʀᴛɪꜰɪᴄɪᴀʟ Iɴᴛᴇʟʟɪɢᴇɴᴄᴇ / Mᴀᴄʜɪɴᴇ Lᴇᴀʀɴɪɴɢ
Aᴜᴛᴏɴᴏᴍᴏᴜs / Mᴏʙɪʟɪᴛʏ

Communications / Marketing / Business Strategy

Industry developments and trends, including advertising & marketing, journalism, customer experience, content, and influencer relations.
Sᴛʀᴀᴛᴇɢʏ / Mᴀʀᴋᴇᴛɪɴɢ / Cᴏɴᴛᴇɴᴛ

Jᴏᴜʀɴᴀʟɪsᴍ / Cᴏᴍᴍᴜɴɪᴄᴀᴛɪᴏɴs / Rᴇᴘᴜᴛᴀᴛɪᴏɴ

Retail Apocalypse

Humans are a transactional species, and the practice — if not the very notion of what retail is  is undergoing a historical metamorphosis. 

"Gratitude is not only the greatest of virtues, but the parent of all others."  – Cicero

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News to know about relevant social, virtual, and augmented reality platforms that may affect your business.
Fᴀᴄᴇʙᴏᴏᴋ / Iɴsᴛᴀɢʀᴀᴍ / WʜᴀᴛsAᴘᴘ


The latest in the world of streaming video, audio, and the advertising, pricing and bundling models related to them.
  • Podcast listening is rising. Particularly strong areas of growth for podcasting: Android devices and cars. (Sydney Morning Herald)
  • Spotify is losing $1 billion a year. Could podcasts be an answer to its woes? (Rolling Stone)
  • Red Bull Radio announced that it struck a deal to stream worldwide via the smart speaker brand Sonos. (Variety)
  • Spotify debuted its first analytics tool aimed at publishers. The tool will offer daily streaming stats, including playlist performance, and view data across all the songwriters on their roster. (TechCrunch)
  • Program of the Week: Our pick this week is Imagined Life from Wondery. An immersive journey through the surprising moments and challenges that shaped someone’s life before they were famous. Clues are dropped along the way, but only at the end will you discover who 'you' are. A longer variation on our opening stories of The Full Monty podcast.
And don't forget about The Full Monty podcast, our own 5-minute weekly business commentary. Try this: "Alexa, play the latest episode of The Full Monty."


Privacy / Security / Regulatory

Business disruptions in the legal, regulatory, and computer security fields, from hacking to the on-demand economy and more.
Pʀɪᴠᴀᴄʏ / Sᴇᴄᴜʀɪᴛʏ / Hᴀᴄᴋɪɴɢ
Rᴇɢᴜʟᴀᴛᴏʀʏ / Oɴ-Dᴇᴍᴀɴᴅ Eᴄᴏɴᴏᴍʏ

Measurement / Analytics / Data

The future is not in plastics, but in data. Those who know how to measure and analyze it will rule the world.

    Mental Nourishment

    Other links to help you reflect, improve, or simply learn something new.

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    Top image creditMerced River, Yosemite Valley by Albert Bierstadt, 1866 (Public Domain, via The Met) 


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