Episode 39: It's Like Butter
This time, we talk about a secret to customer loyalty that goes beyond convenience. It draws on your childhood (or possibly your experience as a parent): how we remove resistance.
Download now (2.3 MB, 5:05)
I'd be honored if you'd leave a rating or review for the show. You'd be surprised at how much weight it pulls.
Links:
- This episode: smonty.co/fullmonty39
- Why reducing customer friction is the new loyalty
- What separates good writing from bad writing?
Credits
Theme song: Heroes United by ScoreStudio is on a royalty-free license from Pond5.com.
Image: Wikimedia Commons (CC 2.5 license)
Image: Wikimedia Commons (CC 2.5 license)
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